St. Croix Promotions

Customer Service Representative

St. Croix Promotions & Retail, Inc., is looking for you!

St. Croix Promotions & Retail, Inc., is a growing company of promotional product professionals who develop brand strategy solutions for companies of all sizes. These solutions may include branded merchandise solutions, online company stores, on-site company stores, awards & recognition programs, uniform programs, print production, and office supplies, to name a few.

We are seeking an experienced Customer Service Representative to work Monday – Friday, 8am to 5pm, in our Burnsville, MN office.

The ideal candidate enjoys working in a fast-paced environment, and can multi-task while effectively and efficiently communicating with clients, vendors, team members, and leadership. They have a positive “can-do” attitude, and can work independently and as a team to provide exceptional quality and service. requests coming in via phone, email, websites and/or in person. They are an excellent communicator, with exceptional attention to detail and the drive to complete tasks and goals while setting new ones.

Responsibilities (Including but not limited to):

  • Answering incoming calls and emails, and responding to customers
  • Following up on orders with suppliers to insure timely delivery
  • Processing customer returns
  • Maintaining order spreadsheets for future reporting
  • Greeting office visitors
  • Distributing mail

Qualifications

  • 2 years of Customer Service experience
  • Two-Year Degree Preferred
  • Proficient in Microsoft Office programs (Outlook, Word, Excel, PowerPoint)
  • Experience with promotional logo merchandise, print production, apparel programs, e-commerce solutions and product sourcing is preferred, but not required
  • Experience in retail sales, buying, and sourcing is a plus
  • A passion for trends, style, merchandise and finding new products 
  • Must have a valid driver’s license

We Offer

  • FT position with Starting Base Pay of $12.50/hour
  • Opportunities for Advancement and Growth
  • Health, Dental, ESOP, and other Elective Benefits
  • Vacation, Paid Holidays, Personal Time Off

To apply, please send cover letter and resume to jobs@scpromo.com or apply online. Please reference and/or apply for “Customer Service Representative’ ”.


Apply Online

Set up a 30-minute meet and greet. We’ll bring some fresh ideas
and a fresh perspective to your brand management strategy.

Drop Us A Line

St. Croix Promotions

7874 12th Avenue South
Bloomington, MN 55425
952-854-9202 main
952-854-9209 fax
800-556-6313 toll free
frontdesk@scpromo.com