St. Croix Promotions

Customer Service Representative

St. Croix Promotions & Retail, Inc., is looking for you!

St. Croix Promotions is a growing branded merchandise solutions agency that partners with some of the largest companies in the US to bring their brands to life. These solutions may include creative merchandise, online company stores, onsite company stores, awards & recognition programs, uniform programs, print production, and other unique advertising specialty related opportunities.

We are seeking an experienced Customer Service Representative to work Monday – Friday, 8am to 5pm, in our Burnsville, MN office.

Successful Customer Service Representatives enjoy working in a fast-paced environment and can multi-task while effectively and efficiently communicating with clients, vendors, team members, and leadership. They have a positive “can-do” attitude and can work independently and as a team to provide exceptional service for requests coming in via phone, email, websites and/or in person. They are an excellent communicator with exceptional attention to detail and have the drive to complete tasks efficiently and effectively.

Responsibilities (Including but not limited to):

  • Answering incoming calls and emails, and responding to customers
  • Following up on orders with suppliers to insure timely delivery
  • Processing e-commerce returns
  • Maintaining order spreadsheets for future reporting
  • Working with Account Managers to provide customer insight

Qualifications:

  • 2 years of Customer Service experience is preferred
  • Two-Year Degree or equivalent experience
  • Proficient in Microsoft Office programs (Outlook, Word, Excel, PowerPoint)
  • Experience with promotional logo merchandise, print production, apparel programs, web-based company stores and/or product development is preferred, but not required
  • Enjoys working with a team, brainstorming creative ideas, and creating success
  • Must have a valid driver’s license

We Offer:

  • FT position with option for salary or per hour pay
  • Opportunities for advancement and growth
  • Health, Dental, and other Elective Benefits
  • Vacation, Paid Holidays, Personal Time Off
  • Conveniently located in Burnsville, MN, just off 35W and County Rd. 42

To apply, please apply online below, or send your cover letter and resume to jobs@scpromo.com. Please reference ‘Customer Service Representative’ in the subject line.


Apply Online

Account Managers

Every Brand Has a Story to Tell

. . . but it needs a great partner to bring it to life!

  • Love the marketing and advertising sector?
  • Enjoy managing a book of business?
  • Love working with motivated team members?
  • Need variety, independence and flexibility?
  • Want to be recognized for your hard work?

If the answer is yes, then St. Croix Promotions is looking for you!

St. Croix Promotions is a growing branded merchandise solutions agency that partners with some of the largest companies in the US to bring their brands to life. These solutions may include creative merchandise, online company stores, onsite company stores, awards & recognition programs, uniform programs, print production, and other unique advertising specialty related opportunities.  

We are seeking experienced Account Managers to work in tandem with an Account Executive to provide inside sales and order management support for the Promotional Marketing division.

Successful Account Managers are driven to grow an existing book of business and eventually want to become Account Executives (Outside Sales). They are dedicated self-starters who work to fully understand client needs, systems, and processes. They are great communicators with a positive attitude and work efficiently both independently and as a team.

Qualifications:

  • 2 years of account management and/or inside promotional product sales experience
  • A degree in business, marketing, advertising, communications or related programs is great, however proven experience is equally beneficial
  • Direct or indirect experience with promotional logo merchandise, print production, apparel programs, web-based company stores and/or product development is preferred
  • Must have experience communicating with corporate business contacts
  • Enjoys working with a team, brainstorming creative ideas, and creating success
  • Proficiency in MS Office, Outlook, Order Management Systems, CRM platforms, experience with social media and ecommerce a plus
  • Must have a valid driver’s license

We Offer:

  • FT position with base salary, plus commission
  • Flexible work schedule
  • Health, Dental, and other Elective Benefits
  • Vacation, Paid Holidays, Personal Time Off
  • Conveniently located in Burnsville, MN, just off 35W and County Rd. 42

To apply, please apply online below, or send your cover letter and resume to jobs@scpromo.com. Please reference ‘Account Manager/Inside Sales’ in the subject line.


Apply Online

Set up a 30-minute meet and greet. We’ll bring some fresh ideas
and a fresh perspective to your brand management strategy.

Drop Us A Line

St. Croix Promotions

7874 12th Avenue South
Bloomington, MN 55425
952-854-9202 main
952-854-9209 fax
800-556-6313 toll free
frontdesk@scpromo.com